Refund policy

30-Day Money-Back Guarantee

We stand behind the EMSolace Foot Stimulator completely. If you're not satisfied for any reason, contact us within 30 days of receiving your order and we'll refund you in full — no hoops, no restocking fee, no questions asked.

How to request a return:
Email us with your order number and we'll respond within 1 business day with return instructions.

Refund details:

• Refunds are issued to your original payment method

• Please allow 5–10 business days for the refund to appear

• Return shipping is covered by the customer unless the item arrived damaged or defective

Damaged or defective items:
If your device arrives damaged or stops working within 30 days, we'll replace it or refund you at no cost. Just email us a photo of the issue.

After 30 days:
We're unable to accept returns after the 30-day window. If you experience a product defect after 30 days, contact us — we'll do our best to make it right.